Game immediately crashes after launching
For the past few days, the game has been crashing on the initial loading screen after launch, and I've been struggling to find a solution. 😭 I've tried launching with and without mods, running ea a...
Forum Discussion
moonbbeams Are you still testing with no mods or custom content present? If not, please try that again, now that you've made a couple of changes.
If that doesn't or didn't help, please run a couple of basic checks of your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Try again to play, and if you get another crash, please look for new errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent Sims 4 crash. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
System check said "Windows Resource Protection did not find any integrity violations."
Source
The Sims™ 4Summary
Stopped workingDate
2/2/2025 5:33 PMStatus
Report sentDescription
Faulting Application Path: C:\Program Files (x86)\Steam\steamapps\common\The Sims 4\Game\Bin\TS4_x64.exeProblem signature
Problem Event Name: APPCRASH
Application Name: TS4_x64.exe
Application Version: 1.112.519.1020
Application Timestamp: 67903d17
Fault Module Name: VCRUNTIME140.dll
Fault Module Version: 14.42.34433.0
Fault Module Timestamp: 98c03cc5
Exception Code: c0000005
Exception Offset: 00000000000113eb
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 2f4d
Additional Information 2: 2f4d9146e246a7427a01398dc4be1a66
Additional Information 3: a2a6
Additional Information 4: a2a6e16130b7cf8272a28501ede4389eExtra information about the problem
Bucket ID: 8fda143a66526d0553fe1d01c927e645 (1440620824312145477)im having the same issue ive uninstalled the sims 4 an everything.
moonbbeams This is another VC++ runtime error, but since you already uninstalled and reinstalled the runtimes, the problem is likely elsewhere. Try installing the newest graphics driver from Intel:
Run it as an admin: right-click the download and select "Run as administrator." Restart your computer after installing and before trying to play.
If you get the same error, one that mentions VCRUNTIME140.dll like the one above, I think it's time for a repair install of Windows. Here's how (option two):
https://www.elevenforum.com/t/repair-install-windows-11-with-an-in-place-upgrade.418/
This shouldn't delete any of your data, but if you get to step 14 and are NOT asked to keep personal files and apps, back out and start over.
If you get a different error, please post the related info (like you did with this last one) before going straight to the repair install. Or you can try it anyway; it won't do any damage when performed correctly.
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