Forum Discussion

6 years ago

Game is literally unplayable (Always crashing within 5 minutes, no indication)

Hey everyone I recently got Sims 4 through origin access and so far the game is fantastic. However it is also literally unplayable, I for the life of me can't figure out why it is crashing. It always...

DxDiag.txt97 KB

jpkarlsen

Hero (Retired)

6 years ago

@Medieval_Lute

OK then we will have to try something a bit more extreme.

Try doing a factory reset as described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

Medieval_Lute

6 years ago

@jpkarlsen Tried this too, didnt work out.

jpkarlsen
Hero (Retired)
6 years ago
@Medieval_Lute
Please try a complete uninstall and then reinstall.
- Medieval_Lute
  6 years ago
  @jpkarlsen Already tried that multiple times and it also didnt work unfortunately
  - jpkarlsen
    Hero (Retired)
    6 years ago
    @Medieval_Lute
    Please try to start the game in windowed mode as explained here: https://sims4.crinrict.com/en/2014/02/start-game-in-windowed-mode/

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