njmille What antivirus do you use, and was it disabled when you tested this time around?
Please also test in a new admin Windows account. Make it local, as in, don't link it to your Microsoft account or any email address. You'll be able to launch Sims 4 without reinstalling anything, although I believe you will need to be online the first time you play in this account. If that doesn't help, try the clean boot, offline, with your AV disabled.
I want to be extra thorough here because there was nothing concerning at all in your hwinfo log, and because if the clean boot helped once, that suggests that this is in fact about conflicting software, even if it's software that's hiding or otherwise being stubborn.
I went and double checked the anti-virus was disabled and it was not.
I tested in a local admin window account. The first time I launched, while online, it was running perfectly. I was able to play for about twenty minutes with no freezing or lagging at all. I had my sim travel to a different lot and the lagging and freezing started again.
I closed out of the game and did the clean boot, offline, with anti-virus still disabled. It was lagging and freezing once again.
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