Forum Discussion
OrionSkybourne1 Does this happen no matter which setting(s) you change? Rather than simply switching from low to high, try changing one or two settings at a time to see what happens. And quit and restart your game after making the changes (at the Main Menu) and before loading a save.
Your computer's graphics chip is under the minimum requirements for Sims 4, which doesn't mean you can't play, but may mean that you can't play at the graphics settings you want. The game should definitely not crash when you change a setting—the normal results are lag/low framerates and occasionally some graphical glitches. But hopefully you'll be able to adjust the settings to something you like.
If the game crashes no matter which setting you change, you can try editing Options.ini to impose the settings instead. The relevant entries are scattered throughout the file, but you can use ctrl-F to search. Try raising these by one number each (one at a time) to see what happens:
terrainquality
edgesmoothing [0 is off, 1 is on]
visualeffects
simquality
visualquality
lightingquality
viewdistance
objectquality
advancedrendering [i.e. laptop mode; 0 is off, 1 is on]
generalreflections
postprocessing [0 is off, 1 is on]
The idea here is that perhaps the problem is the game attempting to change the settings, not the settings themselves, and your editing Options.ini would get around that.
- OrionSkybourne19 months agoNew Rookie
So, I edited the Options.ini file. When I try to load into the game it crashes at the loading screen again. When I reversed my changes, it allowed me back into the game smoothly. It does this whenever I adjust anything in the graphics settings in particular.