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DaRealestNibba's avatar
DaRealestNibba
2 years ago

Game Keeps Crashing shortly after gameplay since purchasing new packs

Ever since I downloaded Island Living, Vampires, & spooky stuff my games have been crashing randomly and I have no idea what it is...I'm sure my mods are okay because these are the same mods I'd had before I just got these packs. I took my mods out, repaired my game, and added the same mods back. It starts up the same and loads fine. It runs smoothly while I play and then it freezes and just cuts off completely. I have a mod scanner but nothing ever really shows up..but this only happened once I got these packs because I'd just been playing beforehand. I've even updated and restarted my computer, I'm literally running Windows 11 right now just to make sure it wasn't because my PC needed an update..maybe my computer can't handle it? I'm putting my DxDiag right below.

pc

3 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @DaRealestNibba  How and when did you update to Windows 11?  I ask because your dxdiag is missing some information, suggesting a system issue, but it also looks like this is a relatively new OS install.

    At any rate, please run a couple of basic checks of your Windows system files:

    • Hit Windows key-X
    • Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
    • Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
    • The system will start validating soon. If it throws an error, please list it here
    • After it reaches 100%, hit Windows key-X again
    • Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
    • Inside the window, copy and paste “sfc /scannow” without quotes, and enter
    • Post the message you receive here

    Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates.  If any install, restart again afterwards.

    Please test Sims 4 with no mods or custom content at all.  You don't need to save your progress.  If you get another crash, please post a new dxdiag; hopefully this one will have all the relevant information.

  • DaRealestNibba's avatar
    DaRealestNibba
    2 years ago

    I updated it after trying a few methods like removing mods ands repairing my game & I had also restarted my computer. 

    I followed all of your instruction's and the message I received was "Windows Resource Protection did nit find any integrity violations."

    I'm going to restart my computer and continue those following instructions. 

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