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mschantel's avatar
mschantel
Rising Newcomer
2 days ago

Game Keeps Crashing/Freezing

I have no custom content and have restarted my computer and the app plenty of times. 

After an update over the weekend, my game will either crash or freeze whenever I am in build mode. It begins with me trying to move things around on my lot and noticing that items were not snapping, deleting or able to be placed in my inventory. I have tried to build rooms but the walls were not showing up and I am unable to expand foundations or pre-existing rooms. Thinking my save file was at risk, I tried saving the game and exiting. The game gets stuck on that screen and I have to force quit using task manager. The second time I tried to build, after restarting the game and my computer, the same thing happened. It also happened again the third and fourth. By the fifth time I decided to just play the game but after exiting build mode the game would not un-pause and the clock will not start. The music continued to play and my child sim had automatically returned from school--losing "responsibility."  

Not sure what the update was, but it has definitely broken the game. 

1 Reply

  • mschantel​  Does this happen in all saves, only in the one save but on all lots, or only for this one lot?  Please test other lots in this save, and an entirely new save, if you haven't already, and let me know.

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