Forum Discussion
crinrict
20 days agoHero+
Could you please provide the following information
- Are you using mods/cc in your game ? Please remove them and test without them if you do.
- What platform are you playing on (PC, Mac, Playstation, XBox). Please pick a thread tag for that.
- Any LastException/LastCrash files in your documents folder. Upload them to either google or oneDrive and post the link here.
SimsChick06
19 days agoNew Scout
I do use mods, I already tested it without them and it still happened. I'm playing on PC, which I have now tagged. I've attached the last crash file I got when the game crashed. I did not get any last exceptions during that gaming session.
- crinrict19 days agoHero+
You can't attach exception and crash files. You need to use an external upload site and link it.
Could you post your Computer's DxDiag?
- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post
- SimsChick0619 days agoNew Scout
- crinrict19 days agoHero+
Do you have a crash file from an unmodded game ?
Please try the clean folder approach described here: 📓[GUIDE] Clean User Folder Approach | EA Forums - 12690428