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ceunon20's avatar
ceunon20
Seasoned Ace
12 years ago

Game locking in the initial loading screen after the last upgrade.

Hi. After this last upgrade my game doesn't open anymore. The game just lock in initial plumblob loadscreen. No message error or something like this. But opening the task manager I can see "Not re...
pc
Anonymous's avatar
Anonymous
12 years ago

Hello,

Could you post a DxDiag report please? Instructions on how to do so can be found here:

http://help.ea.com/en/article/how-to-gather-dxdiag-information/

If you are having trouble pasting the full report here, try splitting it into multiple messages, or use pastebin.com

I hope this helps and keep simming,

Cody

ceunon20's avatar
ceunon20
Seasoned Ace
12 years ago

And I found the problem signature:

Problem signature:

Problem Event Name: AppHangB1
Application Name: TS4.exe
Application Version: 1.3.18.1010
Date Stamp / Application Time: 548b7c45
Signature Failed: 521C
Type Failed: 2048
OS Version: 6.1.7601.2.1.0.256.1
Location ID: 1046
Additional signature Failed 1: 521c1a44e4dd4fce18d24862684e7c7d
Additional signature Failed 2: 7944
Additional signature Failed 3: 7944c56ffd2052581f9174832d4cbce6
Additional signature Failed 4: 521C
Additional signature Failed 5: 521c1a44e4dd4fce18d24862684e7c7d
Additional signature Failed 6: 7944
Additional signature Failed 7: 7944c56ffd2052581f9174832d4cbce6

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