Forum Discussion

Riverleigh's avatar
Riverleigh
Seasoned Veteran
5 years ago

Game loses all data and needs repairing

Hi So twice now I have noticed the Sims 4 icon disappear from my desktop and when I play via Origin, I notice that not only have all my creations disappeared, but it's an older version of the game, ...
pc
Riverleigh's avatar
Riverleigh
Seasoned Veteran
5 years ago

Hi Crin

I use Malwarebytes, AVG and C-Cleaner. Both Malwarebytes and AVG do automatic scans and updates.

I've noticed that nearly every time I turn on my laptop after it's been off overnight, the Sims 4 desktop icon disappears and that's when I need to run a repair. Do you think it might be Malwarbytes? I know it is a strange program that keeps deleting auslogics defrag. It sees it as malware. Maybe it's seeing Sims 4 as malware... ? ^.~

crinrict's avatar
crinrict
Hero+
5 years ago
@Riverleigh I would not put two programs on automatic scans. They might cause conflicts. Best is to just use Malware Bytes manually.

Try turning it off for the moment and see if the issue persists.
  • Riverleigh's avatar
    Riverleigh
    Seasoned Veteran
    5 years ago

    Good to know. I'll try that and see how it goes. Thanks 🙂

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,457 PostsLatest Activity: 31 minutes ago