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Nettles419's avatar
Nettles419
7 years ago

Game not responding past introduction loading screen?

Hello all. My game was working fine before Halloween. The last time I've played was October 26th, and everything ran just fine. I downloaded CC and put them in. I didn't test them until the other day when I went to go play. Everything loads as it should, but when I get to the loading screen (Sims 4 intro), it plays the music and stays there. When the music stops, my game doesn't respond. I have to shut it down every time. I've tried everything I can think of: I've repaired the game, did the 50/50 method, created a new mods folder, reset the game folders, disabled Origin in game, and I even took out the CC I've added after the 26th. Nothing I've tried has worked. The only thing I haven't tried is reinstalling the game. I really don't want to have to do that, especially if it doesn't work. I've also updated the mods I do have, and that didn't fix the issue. Can anyone help me figure out what's going on?
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  • Pahndamonium32's avatar
    Pahndamonium32
    Rising Rookie
    7 years ago
    "jms62511;c-16822203" wrote:
    @rosemow I have tried moving the mods folder to my desktop and it did not work. The game loaded up without mods just fine. It also loaded up just fine when I did the 50/50 method. The same thing happened when I put the other half in (the screen wouldn't load). I will try and see if this works (putting batch by batch in). I've read online that someone has had the same problem as me and it took their game 3 hours to load up. I'm wondering if that will work with me, but I honestly don't want to wait 3 hours. I have to leave for work in an hour, so I will try and get some of this done and I will update you with what happens when I get home from work tonight.


    If you have any CC by Chisami that could be causing the problem.
  • Nettles419's avatar
    Nettles419
    6 years ago
    "rosemow;c-16833706" wrote:
    "jms62511;c-16833700" wrote:
    The game also shows that San Myshuno and Forgotten Hollow are not installed. How do I install them into my game?


    You need to own City Living and the Vampire pack to have these worlds installed. The worlds came with the packs.


    @rosemow I own both City Living and Vampires. They weren't installed in my game after I reinstalled everything, so I had to go back and install them manually. Now the issue I'm having with my game is the items for Dine Out showing an X through every item in build mode. The outfits for the restaurant show questions marks on them and nothing shows up. What could be the issue here?

    Also, I apologize for responding so late. The CPU fan had burnt out on my PC and every time I ran my computer for an extended time, caused it to overheat and shut down. So I was unable to use my computer for quite a while. My husband was able to buy me a new CPU fan and now it's working like a charm!
  • rosemow's avatar
    rosemow
    Hero
    7 years ago
    Hello
    Try moving your whole mods folder to the desktop. Delete the cache files
    https://sims4.crinrict.com/en/2014/09/delete-cache-files/
    Then start the game and test to see if that helps the issues. If it does help, then put your mods/CC back into the newly generated mods folder in the sims 4 folder one by one or in batches and testing the game after each one to see which is the cause of the problem. Put one item or batch in , test the game , take it out. Then test another one, to find the cause of the issue.
  • Nettles419's avatar
    Nettles419
    7 years ago
    @rosemow I have tried moving the mods folder to my desktop and it did not work. The game loaded up without mods just fine. It also loaded up just fine when I did the 50/50 method. The same thing happened when I put the other half in (the screen wouldn't load). I will try and see if this works (putting batch by batch in). I've read online that someone has had the same problem as me and it took their game 3 hours to load up. I'm wondering if that will work with me, but I honestly don't want to wait 3 hours. I have to leave for work in an hour, so I will try and get some of this done and I will update you with what happens when I get home from work tonight.
  • rosemow's avatar
    rosemow
    Hero
    7 years ago
    "jms62511;c-16822203" wrote:
    @rosemow I have tried moving the mods folder to my desktop and it did not work. The game loaded up without mods just fine. It also loaded up just fine when I did the 50/50 method. The same thing happened when I put the other half in (the screen wouldn't load). I will try and see if this works (putting batch by batch in). I've read online that someone has had the same problem as me and it took their game 3 hours to load up. I'm wondering if that will work with me, but I honestly don't want to wait 3 hours. I have to leave for work in an hour, so I will try and get some of this done and I will update you with what happens when I get home from work tonight.


    There may be either individual broken mods or mods that are conflicting with each other. I hope that your testing after your work tonight helps to work out the cause of your issues.
  • Nettles419's avatar
    Nettles419
    7 years ago
    "Bananas_45;c-16822242" wrote:
    "jms62511;c-16822203" wrote:
    @rosemow I have tried moving the mods folder to my desktop and it did not work. The game loaded up without mods just fine. It also loaded up just fine when I did the 50/50 method. The same thing happened when I put the other half in (the screen wouldn't load). I will try and see if this works (putting batch by batch in). I've read online that someone has had the same problem as me and it took their game 3 hours to load up. I'm wondering if that will work with me, but I honestly don't want to wait 3 hours. I have to leave for work in an hour, so I will try and get some of this done and I will update you with what happens when I get home from work tonight.


    If you have any CC by Chisami that could be causing the problem.


    @Bananas_45 I had no idea that a specific mod could be the problem. Thanks for pointing that out! I have two CC's from Chisami: Kalewa_Chisami-Wisteria_SkinblendCT.package and Chisami-Donut_Pool_Float.package. Which one do you think it could be?

    Update: I have taken out both CC by Chisami and my game is still doing the same thing. So is it possible it could be another one?
  • rosemow's avatar
    rosemow
    Hero
    7 years ago
    If the game is loading okay without any cc/mods in your game, but isn’t loading when cc/mods are in the mods folder, then you will need to do testing by adding /taking out batches/individual cc /mods to find out which is causing the issues.
  • Nettles419's avatar
    Nettles419
    7 years ago
    "rosemow;c-16824197" wrote:
    If the game is loading okay without any cc/mods in your game, but isn’t loading when cc/mods are in the mods folder, then you will need to do testing by adding /taking out batches/individual cc /mods to find out which is causing the issues.


    @rosemow I've been doing 50/50 and smaller batches as well. I've gotten to a point where the game was working during the first half of the batch, but now its not working, no matter how many I take out. I can't pinpoint which one is causing the issue.
  • rosemow's avatar
    rosemow
    Hero
    7 years ago
    Try deleting the cache files again, then see if the issues remain.

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