Forum Discussion
rosemow
7 years agoHero
Try resetting your sims 4 folder, starting a new save game file, and testing to see if it occurs then.To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then try starting the game, and if you can do that a new sims 4 folder will be generated.Exit the game and then copy back the "options.ini" or "options" file and the "saves" , "screenshots" "tray" and "custom music " folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders from the desktop sims 4 folder. Don’t put back the old mods folder. Instead of that, put some of your mods/cc into the new mods folder, then test to see if you can load the game.
About The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.
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