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funtybaby's avatar
funtybaby
4 years ago

Game not saving! - Sims 4 2022

Since yesterday whenever /i go on to play Sims 4, if I try to save even if it's after one second, it just freezes on the saving loading screeen and never moves from there nor does it actually save. I...
pc
funtybaby's avatar
funtybaby
4 years ago

Hey @puzzlezaddict , so I've tried moving the mod folder to my desktop but it doesn't let me, it just says this can't be completed because the folder is in use in another program, even though it isn't (all other apps are closed)? What's interesting is that when I tried to move all the other Sims 4 folders to my desktop it worked, but the Mods folder is the only one that says it can't be done because it's in use in another program. I've tried moving each folder one by one, and I've tried moving all the folders together as one, and they all go through except the Mods folder.

I'm guessing this is where the issue is although I'm not exactly sure *what* the issue is! Any thoughts? I don't have a duplicate folder so I'm not sure where this conflict is coming from

Thanks for all your help so far and sorry this is going on and on - fingers crossed we can get to the root of it and sort it out once and for all

puzzlezaddict's avatar
puzzlezaddict
Hero+
4 years ago

@funtybaby  The most common cause of this error is that OneDrive is trying to sync the folder in question.  Sometimes the syncing process hangs because your cloud storage is full; sometimes it hangs for no apparent reason.  Regardless, the way around it is to pause syncing and/or cancel the current sync (whatever makes the error go away), then disable the auto-syncing of Documents.  Instructions for all of that are here:

https://support.microsoft.com/en-us/topic/how-to-cancel-or-stop-sync-in-onedrive-4885c27e-3d89-4d69-be75-2646c71367d3

You can still manually upload files to OneDrive if you want; the point is not to let it happen automatically.

  • funtybaby's avatar
    funtybaby
    4 years ago

    *sigh* I don't even have onedrive, I uninstalled it a few months go ☹️ any other possible suggestions?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @funtybaby  Restart your computer and see whether you still get the error message.  If you do, please expand the "More details" section at the bottom of the message and let me know what it says.

    Please also let me know what antivirus you use, and whether you use any other service to back up or sync your files.

About The Sims 4 Technical Issues - PC

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