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ryonb95's avatar
ryonb95
4 years ago
Solved

Game not saving. Error code: 504:9cd940e:b49212e.

Whenever I try to save my game, I get the error code: 504:9cd940e:b49212e. I am playing on a PC. Game is updated, cache erased, and game files repaired for all expansion and base game.  Any help ...
pc
  • crinrict's avatar
    crinrict
    4 years ago
    @ryonb95 Do you have issues with all version of this you have in your gallery ? I tried the oldest and the newest and both worked fine in my game.

    Have you tried renaming the user folder, letting the game create a new one and then test on a new save from there ?
crinrict's avatar
crinrict
Hero+
4 years ago
@ryonb95 Do you have issues with all version of this you have in your gallery ? I tried the oldest and the newest and both worked fine in my game.

Have you tried renaming the user folder, letting the game create a new one and then test on a new save from there ?
davecub303's avatar
davecub303
2 years ago

It's a total shame that EA games cannot chime in and suggest solutions based on their own perspective. 

I think I found the best solution.

1. Load up the latest save. Grin and bear the reduction of progress.

2. Switch to build the mode and change a moderate amount of things that you can easily remember.

3. Attempt to save. If the error code does not reappear, Play the game for 15 minutes and reattempt steps 1. Through 3.

4. If the error code appears, remember your last changes to your lot, and save and manage worlds.

5. Reconnect with your main household and reduce the amount of minutes in step number three from 15 minutes down to 10 minutes. 

6. If the error code persists, the load on the lot might be too high, or you might need to just save the lot to the library and paste it somewhere else/ repast it to the same lot in a previous save.

7. Tread carefully through steps 1 through 3. 

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Thank you for adding what worked for you @davecub303.

    For future readers, if this or a similar issue is happening for you today, could you create a new fresh thread to kick off the conversation please? This will help keep information and advice current and prevent mixing older issues and reports in with new ones. 🙂 I'll lock this thread in the meantime to limit any further necroposting.

    Thanks,

    EA_Lanna

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