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D3anna1234's avatar
D3anna1234
Not applicable
9 years ago

Game not saving

So I was forced to update the sims 4 not even 20 mintues ago and I went to save a household only for it to say "This game failed to save. Error Code: 0" does anyone have a solution to fix this? Keeping in mind that I don't use CC or mods and I've tried shutting down my computer completely and restarting origin but it's made no difference and leaves me unable to play any other household. Thank you

pc

1 Reply

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    Hi @D3anna1234

    sounds like some kind of corruption going on.

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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