Game not working
Does anyone know what I can do to fix my game please? It won’t load at all. I tried to continue playing my usual household after the latest update and it won’t load, just freezes on the loading scree...
Forum Discussion
I have recently done the sims 4 updates.
There is a glitch where I can’t see any households from my saved games but I also can’t create new households / games to play.
I can’t see the “sim” I am creating. It is blank as if there isn’t a sim there.
I can see the usual buttons on the main menu, but it’s like everything else behind it isn’t there.
I have tried repairing my game. I have tried clearing cache. I have tried uninstalling and reinstalling game but I am still faced with the issues.
I have no mods in the game play either.
I am unsure what to do. I tried to play an existing household game play by pressing resume, but it just sits there for ages trying to load and then eventually says “not responding” and then crashes.
any ideas what I can do? Or how to fix this?
i annoyingly just bought the fairy expansion pack after doing the updates - so I can’t even play the new pack.
Could you please provide the following information
- Does no mod include cc ?
- Did you never have any mods/cc or remove them ?
- What platform are you playing on (PC, Mac)
- Please add some pictures of what you are seeing.
No mod includes no CC.
I used to have some mods, but I removed them from my game play. This was before this new update even occurred. So I had used the game before it was updating.
I am playing on a PC. I checked that my windows is still compatible and it is.
please see a picture of what I am seeing. When I try and create a new household. It’s like the sim isn’t there.
I don’t have a picture of the error when I tried to play an existing game. But it was just on the loading page. Then a message said “not responding” and it forced the game to closed.
That looks the same as someone else's.
I merged your post. Can you provide the info asked here: Game not working | EA Forums - 12536299
Did you play around with disabling packs ?
Thank you, yes looks like someone else is having the problem too.
I am not sure what you mean by playing around with the disabled packs (sorry not very techy here haha). Would you mind explaining what exactly I could try on that? Thank you!
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- EA_Cade12 months ago
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