Game Randomly Crashes - Cant find a Fix
Hadn't played for like 8 months. Wasn't have any problems previously.
Thought it was mods or something at first.
Did a fresh install of the game after I came back and it's still crashing randomly. Every about 10 minutes or so.
Also tried to re-install the EA app too. Attached an last crash as well.
Windows 11 fully updated. Drivers fully updated. Attached dxdiag.
The only thing in event viewer is.
Faulting application name: TS4_x64.exe, version: 1.120.117.1030, time stamp: 0x691dd246
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000000000e5
Faulting process id: 0x2864
Faulting application start time: 0x1DC7A6B5F2BD3B2
Faulting application path: C:\Program Files\EA Games\The Sims 4\Game\Bin\TS4_x64.exe
Faulting module path: unknown
Report Id: 75e0a89c-68b3-40fa-8842-c886cf75feee
Faulting package full name:
Faulting package-relative application ID:
Zinadu Thanks for the dxdiag. Please update your motherboard's BIOS, if you don't already have the latest version. I think this is your board, but double-check the model number before downloading anything:
https://www.gigabyte.com/Motherboard/Z790-AORUS-ELITE-AX-rev-10/support#Support-Bios
Your dxdiag lists your current BIOS version as FLb, which doesn't precisely correspond to any of the versions the website lists, so I can't tell whether you're updated or not. But since the newest update is only a month old, you'd presumably remember whether you installed it or not.
If that doesn't help, or you've already updated, please boot into BIOS and disable CPU Turbo Boost, which will be somewhere under the Advanced settings. This usually fixes the type of crashing you're seeing on the type of processor you're using.