Forum Discussion

Renting_Orphans's avatar
6 years ago
Solved

Game stuck in pause

Hi all, the last few times I’ve played the sims from time to time the game would get stuck in pause for a few minutes. Basically meaning that I would pause the game, go to unpause it and no matter wh...
  • puzzlezaddict's avatar
    6 years ago

    @Renting_Orphans  Please try a new save in a clean user data folder, for comparison.  Move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  Don't add anything to this folder yet; just start a new save and see whether the same pausing issue happens.  Let me know either way.

    If the pausing is gone, you can copy your existing save from the old Sims 4 folder to the new one and test.  Saves are located in the saves folder.

    If you still see pauses with the new save, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/