Forum Discussion
puzzlezaddict
3 months agoHero+
Alieshaia Does this happen if you take your computer offline before trying to play? You can put the EA App in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.
If it doesn't help, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.