Forum Discussion
@ThatOneCat420 This is the master thread for the "game already running" error, with suggestions in the first post:
https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-already-running/m-p/13276380
But since you're getting the error from Steam, not Sims 4, I'm not sure it applies. Still, please try those suggestions and let me know. I'd also like to know what antivirus you use, and whether disabling it (temporarily) and repairing the game in Steam helps.
- ThatOneCat4202 years agoNew Novice
Ive tried all solutions in that forum. Any other suggestions
- puzzlezaddict2 years agoHero+
@ThatOneCat420 Please disable your antivirus, temporarily of course, and only then create a(nother) new admin Windows account. Make it local, as in, don't link it to your Microsoft account. The idea here is to keep your antivirus from affecting the new user account at all.
If that doesn't help, are you willing to uninstall Steam? Doing so would also uninstall any games you have through Steam unless you moved them elsewhere first. As in, create a new Steam library, tell Steam to move those games to that library, and only then uninstall Steam itself.
If that doesn't help either, please run the virus scan described in the guide for the already running error, and post the results. It's important to do the custom scan, the one that allows you to select all different types of malware to check for AND each drive your computer has. If you don't see the option right away, keep looking—it's moved around a bit over the years but is still somewhere in the options.
- ThatOneCat4202 years agoNew Novice
@puzzlezaddict I have tried the new admin account with disabled antivirus and that did not work i got the same error, i could try to uninstall steam but would that work? And i will try the virus scan as well but i feel thats unlikely the issue