Game will not launch, says it is on EA's end

UPDATE: It was a clothing package that I downloaded for my elderly Sim that was the problem... I removed ALL my CC mods/packages..... and the game started right up...... added them back a few at a time until I found the offender.... The problem is the error message makes it look like you are waiting on EA to fix something... when really..... the fault is something you added.... and they are not coming to your rescue... at least in this particular instance. And the Problem is NOT on their side.