Forum Discussion

Not applicable

4 years ago

Solved

Game Will Not Start

Until yesterday I did not have this issue. Windows 11 Desktop PC. All packs, no mods. On my PC I only have the EA Beta application and run all my games directly from there. All games run, except for...

puzzlezaddict
4 years ago
@smilisa Try manually installing the VC++ runtimes in the screenshot: that might bypass the issue. First, uninstall your current versions, if you have them. Hit Windows key-i, select Apps, and scroll down to the Microsoft Visual C++ Redistributables. For any version from 2010, 2013, or 2015 or later, click on it and select Uninstall. If you have versions from other years, leave them alone. Next, download fresh copies from Microsoft:

2010: https://www.microsoft.com/en-us/download/details.aspx?id=26999

2013: https://www.microsoft.com/en-us/download/details.aspx?id=40784

2022: https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

The 2022 versions encompass everything from 2015 going forward. In each case, you need both the x86 and x64 versions, but you can skip the IA and ARM versions, which are for different classes of devices. Restart your computer after installing these and before trying to play.

If you still have issues, please install Origin and try running Sims 4 from there. The EA App has hiccups from time to time, and it's not always clear whether a given issue is on the user end or the EA end.

puzzlezaddict

Hero+

4 years ago

@smilisa Try manually installing the VC++ runtimes in the screenshot: that might bypass the issue. First, uninstall your current versions, if you have them. Hit Windows key-i, select Apps, and scroll down to the Microsoft Visual C++ Redistributables. For any version from 2010, 2013, or 2015 or later, click on it and select Uninstall. If you have versions from other years, leave them alone. Next, download fresh copies from Microsoft:

2010: https://www.microsoft.com/en-us/download/details.aspx?id=26999

2013: https://www.microsoft.com/en-us/download/details.aspx?id=40784

2022: https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

The 2022 versions encompass everything from 2015 going forward. In each case, you need both the x86 and x64 versions, but you can skip the IA and ARM versions, which are for different classes of devices. Restart your computer after installing these and before trying to play.

If you still have issues, please install Origin and try running Sims 4 from there. The EA App has hiccups from time to time, and it's not always clear whether a given issue is on the user end or the EA end.

smilisa
Not applicable
4 years ago
Thank you very much for the help! I tried uninstalling and reinstalling the VC++ runtimes but the game is still not working. At this point, I will just redownload Origin.