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mrlucky41's avatar
mrlucky41
Seasoned Novice
5 months ago
Solved

Game won't load if scripts are enabled-

After the last update the game would not start.  stuck on a white screen and nothing. After removing all my mods it still wouldn't work.  I uninstalled the game and deleted the documents entries and ...
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  • mrlucky41's avatar
    mrlucky41
    5 months ago

    I believe I found the problem.  I have a monitor that is 3440 x 1440. When i delete the Options.ini file it resets the resolution too 1080 and turns scripts off. At this point the program will start. Then I go to options and turn scripts on and change the resolution to 3340 which requires a restart it freezes with the white screen. Solution: delete options.ini start program turn scripts on restart and then change the  resolution. After that it seems to wont to work fine.

puzzlezaddict's avatar
puzzlezaddict
Hero+
5 months ago

mrlucky41  Just in case, please delete the entire Mods folder, to let the game create a new one, and see whether that makes a difference.

If it doesn't, what antivirus do you use, and does it help to add exceptions for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64?  If not, I'd test with the AV disabled (temporarily) just to be thorough.

For testing purposes, you can edit or delete Options.ini to disable script mods again rather than needing to delete the entire Sims 4 user folder.  The setting is called scriptmodsenabled , with 0 being no and 1 being yes, of course.

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