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Kylee501's avatar
Kylee501
Rising Newcomer
11 days ago

game wont load!

please help! so i wanted to change my graphics so i changed them to ultra in game and it just froze. so i clicked out of it and restarted my computer cause that's what i do after my game crashes every time and it works. so i go to open sims 4 and its loading in then it goes to my loading screen then just glitches then crashes then it goes to my EA app and it says a text message game failed to launch the game failed to load was on us try again later. something close to that, so i restarted my app and restarted my computer and tried again the next day. it did the same thing the next 4 days i tried. please help i don't know if its from the July 1st update but I've tried taking my mods out that didn't work. i also downloaded app called mod conflict detector to figure out broken mods and deleted those mods that didn't work. then i tried using scarlets realm and deleted mods that were broken that didn't work. and i also restarted my app and computer numerous times. and repaired IT, so i don't know what to do. i don't know if this helpful but i do have GSHADE? but my game was working perfectly fine and i had been playing for two days before it crashed and all this crazy stuff happened and it was working completely fine! so i don't know what happened. Please help me i have spent over a thousand dollars on this game and now i cant play it.

1 Reply

  • Kylee501​  Please remove your Mods folder and see whether you can play.

    If that doesn't help, remove Options.ini from the same Sims 4 folder, which will reset all your in-game options to their defaults.

    If that doesn't help either, remove GShade and repair the game (EA App > Sims 4 > Manage > Repair).

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