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9 Replies
- Anonymous11 years agoThe same thing happens to me!!!! I've tried reinstalling it and everything. I don't know what to do but I would like to play sims again!!! Please somebody help us1111
- crinrict11 years agoHero+
Did you try the suggestions in the link given above ?
- Anonymous11 years ago
yes. Sorry I didn't see the comment before i posted that one. I deleted the catche files but it still does the same! Please help me because I love sims and I want to play it again! 😕mileysad:
- crinrict11 years agoHero+
Did you also move your saves ?
- Anonymous11 years ago
Hi ive tried the link above and my game is still showing the same message, ive uninstalled and re installed my game to try and fix this but nothing seems to be working, help!
- crinrict11 years agoHero+
Did you move all saves to the desktop and then try on a fresh game ? Does that work ?
- Anonymous11 years ago
Yeah it just doesnt seem to change anything
- crinrict11 years agoHero+
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
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