ClaireLuella Does the game crash if you play a new save? I'm not suggesting that you abandon your current save, only that it would be useful to know whether the problem happened to be contained to the one save or was more global.
If a new save crashes of freezes, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
If the new save is fine, try moving your sims to a different lot, either a blank one or a premade EA house. You don't need to save your progress; this is just for testing.
Sul Sul! :)
I have tried with a new save - it crashed again! So I don't think its the save files that are corrupted. I've now taken it to a technician who put everything on a new drive, and it still crashed... the technician looked beside himself.
I don't currently have access to the diagnostic report but as soon as I get my computer back and if its not fixed, I'll upload. Thanks so much for your help PuzzleAddict! I've been pretty in the doldrums.
TTFN
CL <3
Community Manager
