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loyalktty Your dxdiag is full of crashes of the graphics driver, which would explain the issue. So the first step is to clean-uninstall and reinstall the driver. Here's how:
You'll need to use the HP-provided driver. Go here:
https://support.hp.com/us-en/drivers/laptops
Enter your laptop's serial number, choose your OS (just Windows 11 is fine) if prompted, and you'll land on the driver download page. Rather than letting HP update your drivers, click All Drivers, then Driver-Graphics, and find the newest Intel driver, by version number. The first two digits are the most important, i.e. 32 is newer than 31; after that, the last four matter.
Your current version is 31.0.101.5333, which may be the newest-available, but regardless, it's important to clean-uninstall this version before installing it again or replacing it.
Be sure to download the driver from HP before starting the uninstall process. Otherwise, you'd need to go back online, and Windows might download a different, less-than-ideal driver for you.
Once you've installed the new driver, restart your computer and test Sims 4. If you still see any graphical issues, please post a new dxdiag.
About The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.
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