Good morning. I recently upgraded my video card for my PC. Since then I have been unable to play as it constantly crashes. My new card is the NVIDIA GeForce RTK 4060 TI. My config shows in the database that it isn't found, but it is supported. How can I proceed? Thanks Shannon
shanious What GPU did you have before the 4060 ti, and if it's from AMD, did you clean-uninstall the previous driver before swapping out the card? Here's how you'd do that:
The fact that your new card's device ID isn't in the database has nothing to do with the crashing. It can be fixed, but it would be best to get the game running properly first.
To that end, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
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