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andriannaex's avatar
andriannaex
Seasoned Newcomer
2 months ago

Graphics Glitch

I recently re-downloaded the game, opened it once worked perfectly but then when I opened it a second time the graphics are completely broken. I don’t have any mods or cc and even deleted and reinstalled everything what is the issue!

1 Reply

  • andriannaex​  This happens when a graphics driver is old and not fully compatible with Sims 4.  So please update your driver.

    If you don't know how to do this, or updating doesn't help, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.