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Juli_BW1497's avatar
Juli_BW1497
New Novice
3 days ago

GREYED OUT SCREEN

I noticed ever since the big pop-ups started my game glitches regularly. I will exit off of the pop-up and my screen is greyed and I can't do anything. I can't even close the game as usual. I have to restart my computer and sometimes I have to restart it one to three times depending on how many pop-ups will appear. It does this for the suggested new releases and events. I have repaired my game twice and for a little while it will be fixed until something new is added; such as an event or new packs. Has anyone else had this happen to them?

1 Reply

  • This happens to me every single time I open the Sims 4. To fix it i have to 'END TASK' Then I go into Electronic Arts folder, I delete localthumbcache and online thumb cache. Then restart the game. Usually works after this. Its very annoying and frustrating though. Not sure why its happening- this is just my work around