Solved
Growing Together - Download Stuck at Preparing
My growing together, does not download. Always when I'm downloading it says preparing but nothing happens. I've uninstalled the game, EA app, cache, and tried all the methods. I have contacted EA S...
Hey there @janina123321
It sounds like your order is stuck in a processing state, so the live support team would need to review your account and billing details with you to get this sorted.
Please submit a new help request here to speak with live support on this, be sure you're selecting the live chat option instead of email.
