Game is Unusable after June Update
No idea what the issue is😔
Initially, I was getting blue-screen once loading into a lot. Couldnt see anything at all.
- Tweaked my Ultra settings down to High
- Changed Full Screen to Windowed
- Playing on DirectX11, not 9
- Laptop mode is off
Those fixed the visual issues. Now, I'm stuck with a horrible performance lag that I haven't been able to chase down. I've removed CC, deleted all 'safe' cache pkgs, localthumnail, lastcrash, last exception... nothing is resolving the lag. I cant even pan the in-game camera.
The only other cause I can think of is that I recently had 1k+ duplicate CC files thanks to Curseforge repeatedly claiming that all of my downloaded content was broken/needed be reinstalled. I combed through that mess, changed my hyper-organized CC folder structure to dump everything into folders labeled by Creator only (previously Creator, then Set), to eliminate the Dups. For context, I only build - Livemode is rarely ever used, so its nothing to do with CAS. I don't use Reshade, TOOL or any other mods aside from build/buy CC.
Any help/advice would be appreciated - I've been all over Reddit and X... seems to be something to do with my specific game and the recent update; no one else seems to be reporting this. I'm on Alienware Aurora R11, so there's no reason I should be encountering this except that I've potentially somehow corrupted something in the EA folder. Contemplating a fresh/rebuilt game folder, but dreading the thought of slowly swapping all of my CC and Saves/Trays into the rebuild.
Anyone have any ideas?
Update: this ended up not being a Sims save/CC/mod issue.
The DxDiag output you suggested showed that my Alienware was somehow running through Microsoft Basic Display Adapter instead of my actual NVIDIA RTX 2070 SUPER, which explains a few different things that have happened, actually.
I did a clean NVIDIA driver reinstall, restarted, repaired The Sims 4 through the EA App, and the game is loading properly again now. Thank you so much for being willing to help, I really appreciate it.
For anyone who happens to come across this in the future, make sure you've got the Nvidia app installed to manage your driver updates. Updating resolved it for me.
