Community ManagerTo get a refund processed, you'll need to contact live support as this isn't something we can do for you over the forums- please contact live support from the help site here so they can look into your refund eligibility with you.
If the app isn't showing that you own Growing Together, it's sounding like there was an issue with the purchase details for this transaction that live support will need to investigate further- here on the forums, we don't have access to your account details to see what's going on. You can reach out to live support from the site here so they can review your account details with you a bit further.
I've tried live support and got no refund.
My games showing I own it but it won't let me download it. On manage worlds the new world says that I preordered but it not yet available for download??
I didn't preorder I bought it today.
