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Oreo131's avatar
3 years ago
Solved

gshade making my game(the sims 4) open white then crash

i don’t know if that sentence makes any sense but i downloaded gshade on my lenovo laptop that i got 3 days ago but when i open my the sims it goes white then closes. it 100% has to do with the d3d9 file but that’s what i need to work gshade. please helppp

  • @Oreo131  If GShade isn't working with Sims 4, you'll need to play without it, at least for now.  There are other options out there too, and if your laptop has an Nvidia card, you can use Freestyle (included with GeForce Experience) instead of installing a third-party app.

9 Replies

  • @Oreo131  If GShade isn't working with Sims 4, you'll need to play without it, at least for now.  There are other options out there too, and if your laptop has an Nvidia card, you can use Freestyle (included with GeForce Experience) instead of installing a third-party app.

  • Oreo131's avatar
    Oreo131
    3 years ago

    aww that’s sad. i really wanted to use gshade but i’ll just look out for the next update. i have an intel graphics xe (or something like that) so is there any for that graphics card?

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @Oreo131  I don't think the Intel graphics driver or control software has any built-in tool like GShade.  So you'll need to use a different outside tool.

  • @Oreo131 i’m having the same problemmmm would u have to wait into the sims update or gshade ???
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @Symmyyy  You'll need to wait for GShade to update.  Sims 4 isn't programmed to be compatible with GShade or any other outside tool; it's the other way around.

  • heidsie's avatar
    heidsie
    Seasoned Newcomer
    3 years ago

    hello, i recently had this problem as well! i wasn't really sure how to fix it but i fixed it by simply playing in the windowed version of the game (under graphics in sims settings). it runs perfectly fine in windowed, but in fullscreen it would startup, turn white, and then immediately crash. 

    if this doesn't work, i'm not really sure what will, but this is what worked for me and i wanted to share!          

    hope this helps someone 🙂

  • @heidsie You are literally the best person to ever live!!! You just solved it. Thank you so very much. <3

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