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Sweetbluez1920's avatar
Sweetbluez1920
Rising Newcomer
2 days ago

Help - The Sims 4 error when repairing

I am having an issue with The Sims 4, I played it 2 days ago with no issue. Yesterday when I opened the app it said that the game needed to be repaired. For the last 2 days, after I select the option to repair the game it pauses at 80% completion. I have cleared the cache under app recovery, signed out and signed back in the app but the issue still persists. I am getting the error message the 'The system cannot find the file specified '.

launching

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  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    21 hours ago

    Sweetbluez1920  This error is typically related to an overly active antivirus, so please set an exception in your AV for EADesktop.exe.  When the repair is done, set exceptions for TS4_x64, TS4_DX9_x64, and TS4_Launcher_x64 as well, or the entire Bin folder they're in.

    If this doesn't help, temporarily disable your antivirus and try again.  As long as you don't do anything else at the same time, your computer should be safe.

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