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Kierrstenn's avatar
Kierrstenn
3 years ago

sims 4 game has black border need fix!

Hi. I recently ran into an issue today when I opened my game. Never had it before and cant find a fix. I always play the game in windowed fullscreen so I can switch between monitors and multitask. For some reason when I opened my game today there is a black border around my game cutting off all of the UI. My game is only working in normal fullscreen right now which makes it difficult to switch between my monitors when I have other things open. Normal windowed mode also has the border, never had this before. Hoping someone could tell me what caused this or has a fix for it! I've attatched a photo for reference

Note(In case this helps):

I play with mods and cc

I have reshade

pc

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  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @Kierrstenn  Does this also happen at a lower resolution?  Please pick one, specifically one with the same aspect ratio as your monitor, and test.  After changing the in-game resolution, quit to desktop and reload the game.  If this helps, switch back to the resolution you normally use, then quit and reload again.

    If that doesn't help, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

    It's also possible this is a Reshade issue, so please check the Reshade forums for any similar reports.

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