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ysabella_mariah's avatar
11 years ago
Solved

Help! [0e6d1221:1df4e8dc:80010000:00000000] error

Ok, So I updated my game today and I have around 60 hours game play but now when i try to play the game origin quite unhelpfully informs me that my video card no longer meets the minimum requirement...
  • crinrict's avatar
    crinrict
    8 years ago

    Hi @Em3r6encyRo0m258

    please try the following things

    1. See if it starts in Windowed Mode: https://help.ea.com/en-us/help/the-sims/the-sims-4/playing-the-sims-4-in-windowed-mode/
    2. Turn off Origin In Game
    3. If you have a dual graphics system, make sure the game runs on the card and not the chip
    4. Uninstall and reinstall your graphics drivers
    5. Rollback to earlier graphics dirvers
    6. Right click on the game in Origin and press repair game

    Test after each step

    Your computer should be perfectly capable of running the game.

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