HELP!! My Sims 4 game is unable to start

Please help me! I don't know what else to do!

When I try to launch my Sims 4 game, I see this message pop up:

"Unable to start:

Cannot start because game data is missing or damaged. If you have Mods installed please remove them and try again. If not, please repair or reinstall the game via Origin.

[de4ee14f:29f00e76:00000000:4b0d852b]"

I have tried everything and I still get the same message!

I have tried...

• uninstalling and then reinstalling the game multiple times -  I have even just downloaded the base game to see if it's an expansion pack that is bugged (same issue)
• uninstalled and reinstalled the EA app
• repairing the game repetitively 
• removing Sims 4 folder from EA and allowing the game 

The issue is that I have just installed the Sims 4 on this computer, so no Mods or cc files have been added. 

I'm unsure what else can be done to make this game work.