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K8lin3rice's avatar
K8lin3rice
New Novice
8 days ago

Re: Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

so i preordered the new enchanted by nature pack, downloaded it and got to create my fairy and move her into her home. after that my game crashed and i went back in to rehome her and save. almost immediately after that my game crashed again. so i went to try and repair it but now when it gets to the new pack to repair it brings this pop up that says and i quote. "Game ownership disabled or deleted" and then it goes on to say "we've paused the download because you dont own this title. you can cancel the download, keep it paused, or visit the game hub for more options." i have proof that i  purchased it already and i have cleared my cache and everything else that was recommended... i have no idea what to do now. does anyone know how to help me?

4 Replies

  • SkylarkCream's avatar
    SkylarkCream
    New Veteran
    8 days ago

    Hi. I played the new pack and as usual after closing the game, I perform a repair. This is what I got during repairing and there is no way to skip it. I had to cancel the repairing. What is happening? I can see the pack in library but I cannot repair the game.

     

  • bat1207's avatar
    bat1207
    Seasoned Newcomer
    8 days ago

    For some reason, that's also happening to me, and the fairies aren't even working, even when I made one of my Sims become a fairy with wings and all that good stuff. When they transform into their fairy form, they are still wearing their regular human clothes. This honestly sucks, and I was so excited to play with fairies. ( edit: I just did a report, I had to uninstall then reinstall my game just without the pack i don't wanna use it broken) 

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