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Anonymous's avatar
Anonymous
10 years ago
Solved

Help! Sims 4 Crashing at every loading screen

I have no idea how to fix my game. I can play and go to the main menu at first, even select a household. But when ever i want to download a huge lot from the community or travel with my sim (usually ...
pc
  • crinrict's avatar
    crinrict
    10 years ago

    You only have a 32 bit operating system and your graphics chip is under min specs.

    What graphics settings are you playing on ?

    Could you check on your RAM usage while you travel ? Check how much RAM the Sims 4 process uses. If it goes over 1.7 GB, it's an out of RAM crash and the only option is to either start a new save game or upgrade to a 64 bit Operating system. 

crinrict's avatar
crinrict
Hero+
10 years ago

You can move this folder to your desktop computer: documents\electronicarts\thesims4\ and then you'll have all your content there but you will need to reinstall the game (which means re-downloading the game through Origin unless you still have the installed files in programs(x86)\Origin_Games\thesims4 (path may vary depending on your installation). If you move that folder over, you might not need to re-download the whole game.

To see if a new save game works better, just click on the little plus sign in the upper right corner of your main screen.

Anonymous's avatar
Anonymous
10 years ago

I backed up my old game files until I can get a better gaming desktop ready.

Until then I deleted the old files and started a new game file; I also deleted all unnecessary households and the game runs fast and smooth!

Thank you for your help 🙂

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    You're welcome :D

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