Help With Tray and Save Files
Today I accidentally made the mistake of permanently deleting my sims 4 files. Like completely from the recycling bin. But I did some googling and found there is a way to restore them. So I did that ...
Forum Discussion
@cheeseycakeballs Please make sure the saves and Tray files are in the Sims 4 folder the game is actually reading. Here's how to find that folder:
https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
Compare that location to the one where your saves are. To find the file path for a given file or folder, right-click it and select Properties > General, then look for the Location.
Having said that, these data-recovery tools generally do not recover Sims 4 files to the point of usability. These programs can never recover every single byte, so they make guesses for the missing data or try to use generic-enough data that the program in question will be able to use the files. That's fine for a text file or spreadsheet—you might need to manually fix a few entries here and there, but otherwise receive an intact file. It doesn't work so well with Sims 4, whether because the data-recovery program doesn't know what to do about the missing data or because the game can't deal with even mildly corrupt files.
The bottom line is, I'm not sure there's a way to actually recover your data. But please do check the file paths to make sure that's not the issue.
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