Hello, I have previously purchased the Island Living and Seasons packages for Sims 4 from epic games. I installed the Epic Games launcher and connected it to my EA account and played the games on sal...
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EA_Solaire
Community Manager
Community ManagerHey there aycacokmutsuz
We'll need the live support team to look over your account details to make sure everything is properly linked so you can access your packs- this isn't something we can look over on the forums as we can't access your account details.
Please submit a help request here to speak with live support on this.
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