Household not available in Load Game?

Question

I've been working on a Legacy Challenge, so I've definitely been able to Save and then Load the household many times before.

I recently started a new game, played that for a while, and then tried to switch back over to my Legacy house. The game is nowhere to be found.

The household does not appear under Saved Games, and when I click on Load Game, it is not there.

It does, however, show up in my Gallery. But I can't do anything with it. I can't Place it, and it says the household is already part of the community. But... I sure as heck can't find it or access it to play.

And before anyone asks, yes, Show CC is enabled. I have tried restarting the game a few times, but that doesn't do anything, either.

What do? D:

EDIT: I've been weeding through old threads and it seems that this issue has been ongoing for years. I tried Repair Game in Origin, but nothing changed. I've seen suggestions about moving entire files etc. etc., but it appears the success rate is slim at best. I've also seen suggestions to clear my cache, which (if I'm understanding correctly) essentially wipes everything and you have to start from scratch.

So apparently, I'm just screwed, and this household I've been playing for almost a year is lost forever. And the only answer people get is something along the lines of, "I'm sorry this happened. It's not nice that you lost your game." Awesome...

cmeki · Answer

@manajay6It says that it's already part of the community? Are you sure that you started a new save and justnot a new household? Maybe your family is in the same world as the new one you played recently? Worth double checking? 🙂

manajay6 · Answer

It was a new game entirely. The lot that my Legacy Family was occupying is empty in that new game. :c

Also, would that have any effect on the fact that the household is not showing up under Load Games/My Saved Games? Other household within the same world are still showing up. It's just this one household in particular that seems to have been eaten.

cmeki · Answer

@manajay6Well, only the latest played family is visible on a save game, so if you have several then yes, that would have an impact on who you can see on the "load" screen. They're not on any other saves either?Do you know when you last played with them? We could try matching that date with the dates on the files in the save folder?I'm going to a birthday party now (sorry) so if another helper want to take over fell free, otherwise I'll check back later 🙂(don't know if anyone's online)

manajay6 · Answer

Interesting. That's still weird to me, considering when I start up at the main menu and click on Load Game, I can see the rest of the households.
I'm going to sift through each one and see if I can somehow switch households and find it that way.

manajay6 · Answer

Nope, it was not hiding within another save. All of my saved games have only one household. The household I'm missing seems to only exist in my Gallery now. After repairing through Origin, I do have the option to "Place" it, but it looks like that would wipe all previous progress and I'd have to start from scratch as though I was moving them in for the first time.

I also tried copying my saves file to my desktop and restarting the game. That did not help, either.

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Household not available in Load Game?

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