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Anonymous's avatar
Anonymous
7 years ago

Household won't load after map, infinite loading screen.

I started playing my game after a break I had during the summer and it was during the new update. After the June 19, 2018 update with the seasons, my game would not load properly. I went to load a household, it would take me to the map screen, I'd click on a house, and afterwards I'd be taken to a practically infinite loading screen. I am able to however make households in CAS but I cant play them. I do have CC and mods in my game and I assumed one of them was bad so I went on a whole search craze and deleting my most recently added mods. Still, nothing worked. I even deleted the game and re-downloaded it, nothing from that either. Except whenever I disable my mods and CC the game works perfectly fine. I'm guessing after that seasons update most of my mods and CC just broke ???

2 Replies

  • If playing with mods and custom content, move your mods folder to the desktop, clear the game cache and delete the localthumbcache.package from the Sims 4 folder to help with troubleshooting.

    How to Delete Cache Files
    https://sims4.crinrict.com/en/2014/09/delete-cache-files/

    Launch the game again to test, try a new save without the mods folder. If it loads okay, it may be that some of the mods/cc have become outdated.

    Disabling or turning off both mod/cc options isn't enough of a test.

    Testing like this will help determine if it's a mod issue, cc issue or a vanilla game issue.

    To fix mods and custom content try the 50/50 method:

    1. Move all the mods and cc out into a temporary folder on the desktop.
    2. Move a few files back at a time. Load the game to make sure it loads and everything is good.
    3. Delete the localthumbcache.package from the Sims 4 folder.
    4. Repeat steps 1 - 3 till there is no more files to check.

    ** While your testing, don't save the game. If you find any problems, delete the mod or custom content file.

    How To Find Problem Mods and CC
    http://simswiki.info/wiki.php?title=Game_Help:TS4_Finding_Problem_Custom_Content

    Custom content can become outdated with most new game patches. If the game works when the Mods folder is removed, then one or more of the mods and/or custom content has become outdated and will need to be removed or replaced. EA/Maxis aren't responsible for broken mods/cc. It's up to the creators to fix.

  • kreatora's avatar
    kreatora
    Hero (Retired)
    7 years ago

    @lennonmalaxo
    Outdated MCC mod is caused it.

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