Don't know. I'll check if someone else has more ideas.
Otherwise, try a game advisor
Did you try a clean boot yet: http://help.ea.com/en/article/how-to-clean-boot-your-pc/
What the actual Plumbob. I followed the steps and moved my Sims 4 folder to another location. Then I clicked download and it said "Folder in Use". So I can't download it again. Does that mean I have to do it manually? I'm worried about the glitch where when you enter the game code it will tell you that it is already used.
Sooo... what do I do? :?
I have no idea.
You had no issue moving the Sims 4 folder right ? I wonder what folder is in use.
My recommondation, contact a EA game advisor and have them help you step by step over the phone.
Game advisors can be found through live chat or by requesting a call back
In Details here: How to contact a Game Advisor using the new EA Help page
Waaait a second. Guess what I just tried. I moved the Sims 4 folder back to the Program Data folder. And I was able to open Sims 4. But I don't think it's updated because I couldn't find any pools in my game or anything. Only in the library. And I have no option to update the game now. I can't even press play from Origin, only from my desktop.
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