how do i get back all my data????
I can't activate my mods or find my old saves/households!!!!!!!! How do I get them back????? HELP! I had redownloaded origin before findng out hoe to open the game.........this might just make me fre...
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@LoveisLove767 Yes, it's the same issue with your saves as with your mods: they're in the Sims 4 folder on your desktop, not in Documents\Electronic Arts\The Sims 4\saves where they need to be. Just move everything to the correct folder, and it should show up again. You may want to move the mods and custom content first, in batches, so you can see whether they show up in-game before trying to play your saves again.
Thanks! I did just that! However, there's one last issue.....after I did so, the game won't boot up. Origin will say it's running but nothing appears. Then again, I had to leave the house and shut of the computer, so maybe it was slow?....
@LoveisLove767 I noticed in your earlier screenshots that you had copies of many (all?) of your subfolders in Mods. Did you transfer the copies over too, or just the originals? If the copies are in your Mods folder now, delete them; they'll be the ones labeled [something] - copy.
If that doesn't help, get rid of the Sims 4 folder currently on your desktop, move the Sims 4 folder now in Documents\Electronic Arts to your desktop, and launch the game to create another clean folder. Move your mods to the clean folder in batches, testing each time to make sure the game still loads and that the mods all appear as well. Any batch that causes the game to freeze or hang needs to be split and tested again until you've found the problem file(s).
Once your mods are confirmed as working, you can move over the contents of Tray, then test, then move Saves, and test again.
I'm trying desperately to conpherend all of this. Again, I'm a compete computer noob. I moved all my saves and mods to the clean folders, in the appropriate subfiles. Exactly what copy do I move to the desktop? I'm so so confused. Again, it's all my fault, I'm hopeless with any and all technology
@LoveisLove767 Okay, let's try this a different way.
- Go into Documents\Electronic Arts, click on the words "The Sims 4," and change the name to "Backup"
- Launch the game, get to the Main Menu, enable mods and custom content, and quit
- Go into the Backup folder, open Mods, right-click on ONE of the folders inside Mods (one that doesn't have the word "copy" in the name), and select the option to Copy
- Go into Documents\Electronic Arts\The Sims 4\Mods, right-click in the empty space, and select Paste
- Back up one folder, to The Sims 4, and delete localthumbcache.package
- Launch the game, start a new save (no need to spend much time on it; this is just for testing), and make sure the mods or cc items you just copied over work in-game
- Repeat the three steps above for another subfolder inside Backup\Mods, and another, and another, until you've tested all of your mods and custom content
If at any point, the game starts crashing, hanging, freezing, whatever, stop and let me know.
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