9 years ago

How do I reset my Sims 4 when it isnt downloaded on my computer?

Okay so I used to have the Sims 4 file game and the Origin file to access Sims, I deleted Sims 4 file and kept the one that gave me access to Origin and not direct access to the game. I was hoping th...

jpkarlsen

Hero (Retired)

9 years ago

Click the game in Origin it should start the download automatically.

pxm2526

5 years ago

@jpkarlsen wrote:
Click the game in Origin it should start the download automatically.

This doesn’t work

EA_Darko
Community Manager
5 years ago
Hey @pxm2526 are you having an issue with your game?

If so can you let us know a little more info as to the issue that you are seeing?

Darko
- pxm2526
  5 years ago
  I had to completely reset my pc and setup again therefore I loss my sim4 that was downloaded since I purchased in 2020. I do know how to go back and download again. I. Tried clicking on item in order history that did not work!
  - EA_Darko
    Community Manager
    5 years ago
    Hey @pxm2526 is the game showing up in your order history?
    
    When you try to download the game from your My Game Library what happens?
    
    Darko