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vexolinan's avatar
12 months ago
Solved

how to fix ts4_x64.exe - application error

I have tried everything i possibly can to fix this error and I am struggling. It started after trying to download reshade for TS4 and i really dont know what to do. Ive uninstalled and reinstalled ts...
  • puzzlezaddict's avatar
    12 months ago

    @vexolinan  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

    If that doesn't help, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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