siimoesd
1 year agoNot applicable
I can’t play my The Sims 4 after the recent update!!!!
My game opens perfectly, the CAS works but when I enter a world it gets all blue screen but my controls still works! All messages and bubbles are 10x and i can’t see my sims!
ps:. i have no mods, i already uninstalled and installed the app, cleaned the cache & used the EA repair button. HELP ME PLEASE!
@siimoesd Please remove any files in ConfigOverride, in Documents > Electronic Arts > The Sims 4.
If that doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know whether this happens in DirectX 9 or 11 mode, or both. Here's how to switch:
https://answers.ea.com/t5/PC/DirectX-11-DX11-for-The-Sims-4-A-Step-by-Step-Guide/td-p/13711976