Forum Discussion
7 years ago
@Lolkot12 i did all of these, and did not work i removed the helper option off the origin and closed it, deleted everything off but the task manager and the reason im doing this is because since it updated sims 4 will not work until i delete all the cache off (which i did) but once it got down to the log one i couldnt delete it because it said "this action cannot be completed because the folder or file in it is open in another program."
- kreatora7 years agoHero (Retired)@LilySparks
Uninstall Origin by using Revo (free version) - it will clean your computer from all traces of Origin
https://www.revouninstaller.com/revo-uninstaller-free-download/
and install again
http://origin.com/download
If you have a problem with an update of the game, before you will try "check for updates" by right-clicking on the TS4 in the Origin library, obligatory fix the game in Origin.
I don't work for EA- 7 years ago
ok i'm really bad in informatic and technologies in general so don't laugh but...if i erase origin won't i erase everything i bought there too?
- jpkarlsen7 years agoHero (Retired)
No, once you reinstall and login again everything will be there.