Solved
I can't enter a household to play (green loading symbol just shows up)
I am on the main screen that shows all of my houses that I own and I cannot enter a household to play. When I click on a household and click "enter family" (or it might be "enter household," i'm not ...
Do you have a lot of files in your tray folder (households and lots) ? If so, try moving that to your desktop and see if it loads then
You'll find the folder here: documents\electronicarts\thesims4\
Your households/lots are not lost. They are just temporarily not in your game.
It's probably the amount of files you have in there that is causing the issue and EA needs to fix it.
